Candlewood Suites Killeen, an IHG Hotel

Clean, up to date. Ramona at the lobby desk was a sweetheart

Staff

I never was able to check in. Tried to check Into my room took over three hours of having to be on the phone with customer service from booking.com. The lady at the front desk had too many issues and ended up canceling our entire stay even though we already had pre paid for the trip and could not be issued a refund.